Privacy

Privacy

Your privacy matters

Your privacy matters

Privacy Policy

Aizee.ai (Revenuru Ltd)
Last Updated: january 5th 2026

1. Introduction

Welcome to Aizee.ai, a product operated by Revenuru Ltd (“we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, safeguard, and disclose information when you use our website, platform, and embedded AI agents (the “Service”).

Our Service includes:

  • The Aizee platform

  • AI-powered web widgets deployed on customer websites

  • Associated dashboards, analytics, and integrations

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Definitions

  • Service – The Aizee.ai platform, including web widgets and associated tools

  • Personal Data – Information that identifies or can identify an individual

  • Usage Data – Data collected automatically from interaction with the Service

  • Cookies – Small data files stored on your device

  • Data Controller – The entity determining how data is processed

  • Data Processor – A third party processing data on behalf of a controller

  • User – Any individual interacting with our Service or AI agents

(Adapted from standard policy definitions )

3. Information We Collect

3.1 Information Provided by Users

When interacting with Aizee or an Aizee-powered widget, users may provide:

  • Name, email address, phone number

  • Business information

  • Messages, queries, and conversational inputs

  • Any information voluntarily submitted through the AI agent

3.2 Automatically Collected Data

We may collect:

  • IP address and approximate location (e.g. city-level)

  • Browser type and device information

  • Interaction data (pages visited, time on page, widget engagement)

  • Conversation metadata (timestamps, outcomes, actions triggered)

This is commonly referred to as Usage Data.

3.3 Data from Customers (Businesses Using Aizee)

Our customers may configure the platform to collect:

  • Lead data (e.g. contact details)

  • Customer enquiries and requests

  • Task-related data (e.g. bookings, follow-ups)

Aizee acts as a Data Processor in these cases.

4. How We Use Data

We use collected data to:

  • Provide and operate the Service

  • Facilitate conversations via AI agents

  • Capture and deliver leads, tasks, and insights

  • Improve system performance and reliability

  • Monitor usage and prevent misuse

  • Comply with legal obligations

Where permitted, we may also use data to:

  • Improve our models and systems

  • Enhance user experience and product features

We follow core principles such as purpose limitation and data minimisation.

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process data under:

  • Consent – when users provide information voluntarily

  • Contractual necessity – to deliver our services

  • Legitimate interests – improving our platform and security

  • Legal obligations – compliance with applicable laws

6. Data Sharing and Disclosure

We do not sell personal data.

We may share data with:

  • Service providers (hosting, analytics, infrastructure)

  • Integration partners (CRM systems, messaging platforms)

  • Legal authorities, if required by law

All third parties are required to handle data securely and in accordance with applicable regulations.

7. Data Retention

We retain data only as long as necessary to:

  • Provide our services

  • Fulfil contractual obligations

  • Meet legal and regulatory requirements

Customers can request deletion of their data or configure retention policies within the platform.

8. Data Security

We implement appropriate technical and organisational measures, including:

  • Encryption in transit and at rest

  • Access controls and authentication

  • Monitoring and logging systems

  • Regular security reviews

Our approach aligns with industry practices for protecting sensitive data.

9. Your Data Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact: [Insert Contact Email]

10. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve functionality and performance

  • Understand user behaviour

  • Support analytics and optimisation

Users can manage cookie preferences through their browser settings.

11. AI and Automated Processing

Aizee uses AI systems to:

  • Process conversations

  • Generate responses

  • Extract structured data (e.g. leads, tasks)

Important:

  • AI outputs may be automated

  • Businesses using Aizee are responsible for reviewing outcomes where required

  • We provide visibility into interactions for transparency and accountability

12. International Data Transfers

Where data is transferred outside your jurisdiction, we ensure appropriate safeguards, such as:

  • Standard contractual clauses

  • GDPR-compliant frameworks

  • Secure infrastructure providers

13. Children’s Privacy

Our services are not intended for individuals under the age of 16.
We do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or your data:

Revenuru Ltd (Aizee.ai)
Email: hi@aizee.ai
Address: 43 Eden Road, Crawley, RH11 8LZ

Privacy Policy

Aizee.ai (Revenuru Ltd)
Last Updated: january 5th 2026

1. Introduction

Welcome to Aizee.ai, a product operated by Revenuru Ltd (“we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, safeguard, and disclose information when you use our website, platform, and embedded AI agents (the “Service”).

Our Service includes:

  • The Aizee platform

  • AI-powered web widgets deployed on customer websites

  • Associated dashboards, analytics, and integrations

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Definitions

  • Service – The Aizee.ai platform, including web widgets and associated tools

  • Personal Data – Information that identifies or can identify an individual

  • Usage Data – Data collected automatically from interaction with the Service

  • Cookies – Small data files stored on your device

  • Data Controller – The entity determining how data is processed

  • Data Processor – A third party processing data on behalf of a controller

  • User – Any individual interacting with our Service or AI agents

(Adapted from standard policy definitions )

3. Information We Collect

3.1 Information Provided by Users

When interacting with Aizee or an Aizee-powered widget, users may provide:

  • Name, email address, phone number

  • Business information

  • Messages, queries, and conversational inputs

  • Any information voluntarily submitted through the AI agent

3.2 Automatically Collected Data

We may collect:

  • IP address and approximate location (e.g. city-level)

  • Browser type and device information

  • Interaction data (pages visited, time on page, widget engagement)

  • Conversation metadata (timestamps, outcomes, actions triggered)

This is commonly referred to as Usage Data.

3.3 Data from Customers (Businesses Using Aizee)

Our customers may configure the platform to collect:

  • Lead data (e.g. contact details)

  • Customer enquiries and requests

  • Task-related data (e.g. bookings, follow-ups)

Aizee acts as a Data Processor in these cases.

4. How We Use Data

We use collected data to:

  • Provide and operate the Service

  • Facilitate conversations via AI agents

  • Capture and deliver leads, tasks, and insights

  • Improve system performance and reliability

  • Monitor usage and prevent misuse

  • Comply with legal obligations

Where permitted, we may also use data to:

  • Improve our models and systems

  • Enhance user experience and product features

We follow core principles such as purpose limitation and data minimisation.

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process data under:

  • Consent – when users provide information voluntarily

  • Contractual necessity – to deliver our services

  • Legitimate interests – improving our platform and security

  • Legal obligations – compliance with applicable laws

6. Data Sharing and Disclosure

We do not sell personal data.

We may share data with:

  • Service providers (hosting, analytics, infrastructure)

  • Integration partners (CRM systems, messaging platforms)

  • Legal authorities, if required by law

All third parties are required to handle data securely and in accordance with applicable regulations.

7. Data Retention

We retain data only as long as necessary to:

  • Provide our services

  • Fulfil contractual obligations

  • Meet legal and regulatory requirements

Customers can request deletion of their data or configure retention policies within the platform.

8. Data Security

We implement appropriate technical and organisational measures, including:

  • Encryption in transit and at rest

  • Access controls and authentication

  • Monitoring and logging systems

  • Regular security reviews

Our approach aligns with industry practices for protecting sensitive data.

9. Your Data Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact: [Insert Contact Email]

10. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve functionality and performance

  • Understand user behaviour

  • Support analytics and optimisation

Users can manage cookie preferences through their browser settings.

11. AI and Automated Processing

Aizee uses AI systems to:

  • Process conversations

  • Generate responses

  • Extract structured data (e.g. leads, tasks)

Important:

  • AI outputs may be automated

  • Businesses using Aizee are responsible for reviewing outcomes where required

  • We provide visibility into interactions for transparency and accountability

12. International Data Transfers

Where data is transferred outside your jurisdiction, we ensure appropriate safeguards, such as:

  • Standard contractual clauses

  • GDPR-compliant frameworks

  • Secure infrastructure providers

13. Children’s Privacy

Our services are not intended for individuals under the age of 16.
We do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or your data:

Revenuru Ltd (Aizee.ai)
Email: hi@aizee.ai
Address: 43 Eden Road, Crawley, RH11 8LZ

Ethical AI Principles at Aizee.ai

Setting the standard for practical, responsible AI in business

At Aizee.ai, we don’t treat ethics as a checkbox — we treat it as infrastructure.
Our platform is designed to help small and medium-sized businesses adopt AI safely, transparently, and with real accountability from day one.

We believe the companies that win with AI won’t just be the fastest… they’ll be the most trusted.

1. Human-First AI (Not AI-First)

Our agents are built to support human decision-making, not replace it blindly.

  • Every interaction is designed to enhance human judgment, not obscure it

  • Critical actions (sales, bookings, decisions) are always visible and reviewable

  • We avoid “black box automation” — if it matters, you should understand it

Aizee principle: AI should feel like a capable assistant, not an uncontrollable system.

2. Transparency by Default

No hidden logic. No mystery outcomes.

  • Businesses can see what the agent said, captured, and triggered

  • Clear visibility into leads, tasks, and decisions

  • Users interacting with agents are aware they are engaging with AI

We design for a simple truth:
If you can’t explain it, you shouldn’t deploy it.

3. Data Responsibility & Privacy (Built for Real-World Use)

We operate in environments where data matters — leads, conversations, customer intent.

  • We follow GDPR and global data protection standards

  • Data collection is purpose-driven, minimal, and transparent

  • Businesses maintain ownership and control of their data

  • Sensitive data is handled with strict access controls and encryption

No data hoarding. No grey areas.

4. Fairness Without Over-Engineering

We actively work to reduce bias — but we do it in a way that’s practical and measurable.

  • Continuous monitoring of outputs and interactions

  • Iteration based on real-world usage, not theoretical assumptions

  • Clear escalation paths when something doesn’t look right

We focus on what matters:
Does the system behave fairly in the environments it’s actually used in?

5. Accountability That Actually Means Something

If an AI system creates value, it must also carry responsibility.

  • Full auditability of conversations and actions

  • Businesses can trace what happened, when, and why

  • We take responsibility for the systems we deploy — not just the tools we provide

No passing the buck to “the model.”

6. Designed for SMB Reality (Not Just Enterprise Theory)

Most ethical AI frameworks are written for large enterprises.
We build for real businesses, real constraints, real customers.

  • Simple controls instead of complex governance layers

  • Fast deployment without sacrificing oversight

  • Clear value: leads, bookings, outcomes — not just “AI capability”

Ethics shouldn’t slow you down.
It should make adoption safer and faster.

7. Continuous Improvement, Not Static Policy

AI evolves fast. So do we.

  • Ongoing refinement of prompts, systems, and safeguards

  • Feedback loops from real users and businesses

  • Regular updates aligned with emerging standards and regulation

We treat ethics like software:
Versioned, improved, and never “finished.”

8. Enabling Trust in an Agent-Driven Future

We believe AI agents will become the new interface to business
handling conversations, decisions, and transactions autonomously.

Our role is to ensure that future is built on:

  • Clarity over confusion

  • Control over chaos

  • Trust over hype


Our Standard

At Aizee.ai, ethical AI is not a feature.
It is the foundation of how our platform works.

Because in a world where AI is making decisions…
trust becomes the product.

James Mulholland | CEO | Aizee ai